Beginning today (March 24th, 2021), customers aged 65 and older will be able to book in-person transaction appointments in April during designated Wednesday senior hours online at www.mass.gov/rmv.
Eligible services during designated senior hours include driver’s license and ID renewals, as well as registration and title transactions.
These services are designed to offer customers 65 and older dedicated times and flexibility to conduct in-person renewals and transactions while facilitating “social-distancing” protocols to protect the safety of both customers and staff.
There are several options for those 65 and older to schedule in-person appointments during designated hours:
· AAA members may make reservations for renewals and certain other transactions at a AAA location. Visit aaa.com/appointments to schedule your visit.
· Non-AAA members may visit mass.gov/rmv to make reservations to renew or conduct most other transactions at an RMV Service Center. Visit the Make/Cancel a Reservation transaction tab in the myRMV Service Center portal and select “Senior Transaction” for all available RMV transactions. Reservations can be booked two weeks in advance.
· Email the RMV for assistance MassDOTRMVSeniors@dot.state.ma.us
· Call the RMV at 857-368-8005.
For additional information on RMV service offerings and appointments, visit www.mass.gov/rmv. There are more than 40 transactions can be conducted online, by mail, or by phone. The RMV recommends that all customers get ready online prior to their appointment.